Person responsible for publication: Mrs FLORENT
DATA PROTECTION
Any user who has posted directly or indirectly nominative information has a right of access and rectification in accordance with Law No. 78-17 of 6/01/78 (Data Protection) with the site administrator.
Hyperlinks
Sites external to AIRE NATURELLE LA FOLIE that contain a hyperlink to this site are not under the control of AIRE NATURELLE LA FOLIE, which therefore declines all responsibility for their content. The user alone is responsible for their use.
LIABILITY
By accessing this site, you are informed that the use of the Internet requires compliance with a range of laws, notably relating to copyright and data protection law. AIRE NATURELLE LA FOLIE cannot be held liable for errors or omissions, the publisher also reserving the right to modify and update the site’s data at any time.
COPYRIGHT
Under the French Intellectual Property Code, any reproduction for purposes other than private use, sale, distribution, publication, adaptation or communication, whether partial or complete, of the data (layout, site arrangement, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorisation of the rights holders cited above.
DATA PROTECTION AND PRIVACY
Any user who has provided information directly or indirectly identifying them has a right of access and rectification in accordance with Law No. 78-17 of 6/01/78 (Data Protection and Privacy) with the site administrator.
PERSONAL DATA PROTECTION
Identity of the data controller
The Site is published by the operating company whose contact details appear above.
Access to the website and the use of its content are subject to the terms of use described below.
Nature of personal data
«Personal data» is understood to mean any personal information that you may share with the operating company and which may allow it, directly or indirectly, to identify you as a natural person, for example during a website visit, an information request, a room reservation and other services.
Personal data collected
You may be asked to provide your personal data when browsing the operating company's website.
The mandatory or optional nature of the information requested is indicated to you at the time of collection by an asterisk «*». Information marked with an asterisk is mandatory because it is essential for processing your various requests. Other information is intended to help us know you better and to improve the services offered to you. They are therefore optional.
The operating company collects and processes in particular your surname, given name, email address, billing address, telephone number, IP address, connection data and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay…), your online reviews.
When are your personal data collected?
Data storage
The information collected is stored in our various reservation systems on secure, SSL-certified databases.
This database includes: customers' names, their address, telephone numbers, job title, company name and their credit card details. We may also record other information such as your preferences regarding the room, meals, drinks and other services as well as your stay history at our establishment.
Purpose of data collection by the operating company
Through the website, the operating company collects the data about you that is strictly necessary for the following purposes:
If mandatory information is not provided, your request cannot be processed.
Operator company's commitments regarding the protection of personal data
Transparency and purpose:
No personal data is or will be collected without your knowledge. Whether the information requested by the operator company on the website is optional or mandatory will be indicated in advance by the presence of the «*» asterisk symbol. The operator company collects and processes your personal data only for the purposes described in this Legal Notice.
Proportionality and relevance:
The operating company only collects and processes the personal data necessary for the proper handling of your request or for the personalisation of the services offered to you.
Data retention period:
The operating company retains your personal data only for the period necessary for their processing in accordance with what is provided by the applicable law.
Security and confidentiality:
The operating company undertakes to take the necessary measures to ensure the confidentiality of the data and not to disclose it to unauthorised third parties.
We may be required to transmit your personal information to local authorities if this is demanded by law or as part of an investigation and in accordance with local regulations.
As with most websites, some information is automatically recorded via a protocol. This information includes protocol addresses (IP address), browser type used, internet service provider, referrer and exit pages, operating system, date, time and clickstream data.
Cookies do not record the information supplied by users during an online booking or when registering a customer account. Cookies identify your browser rather than you personally and cannot by themselves reveal your identity.
Respecting your rights:
You are informed of your rights to query, access, rectify and object for legitimate reasons as well as your right to object to commercial solicitation in accordance with the provisions of Law No. 78-17 of 6 January 1978.
Access, rectification and objection:
In accordance with Law No. 78-17 of 6 January 1978 on Information Technology, Files and Civil Liberties, you have, upon simple written request, a right of access to and rectification of information concerning you.
You may also, for legitimate reasons, object to the processing of your personal data.
To exercise any of these rights and obtain disclosure of information concerning you, simply contact the operating company whose contact details are available at the start of this Legal Notice.
Review management policy
Commitment to transparency
We place great importance on the authenticity and transparency of reviews published on our site. We comply with legal obligations regarding the publication of online reviews, in accordance with the Consumer Code (Article L. 111-7-2, Decree No. 2017-1436 of 29 September 2017).
The reviews displayed on our site are mainly sourced from Google, but may also come from other sources. We carry out retrospective checks to ensure their authenticity, but some fraudulent reviews may nevertheless escape detection.
Collection and verification of reviews
Display and ranking of reviews
Publication and moderation criteria
Reviews are published according to the following criteria:
Right of reply
Businesses and professionals may exercise their right of reply to provide clarification or an explanation regarding a published review.
COOKIES
When browsing the website, certain information relating to your device's navigation may be recorded in files called «Cookies» installed on your device, subject to the choices you have expressed regarding cookies and which you can change at any time.
A cookie is a small text file stored in a dedicated area of the hard drive of your device when you access an online service using your web browser. It allows its issuer to identify the device in which it is stored, for the duration of the cookie's validity or storage period.
Cookies issued by the operating company are used for the purposes described below, for the duration of the relevant cookie's validity, subject to your choices resulting from the settings of your web browser used during your visit to the website and which you can modify at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the pages of the website
Only the issuer of a cookie may read or modify the information contained in it.
Different types of cookies are used on the website; they have different purposes. Some are necessary for your use of the website.
Analytical cookies
These are cookies that allow the operating company to:
Example of analytical cookies
Cookies and social network plugins (social buttons)
The operating company may include on the website tools to share content with others or to notify those others of your visit or your opinion regarding content on our site. This includes, in particular, «Share» and «Like» buttons from social networks such as Facebook, Twitter, etc.
The operating company has no control over the processes used by social networks to collect information.
Cookies and machine identifiers for the purpose of securing transactions
We inform you that when you place an order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your device, notably the information (technical security attributes) necessary for recognising equipment (computer, tablet or mobile phone) in order to allow identification of your device for the purpose of securing transactions in your interest.
Advertising cookies
The advertising content (design, animations, videos etc.) displayed in the operating company’s advertising spaces may contain cookies issued by third parties which can, for the duration of the cookies' validity, record clicks but also offer you the most relevant adverts based on your browsing behaviour, interests and preferences.
Refusing advertising cookies has no impact on the use of the site and will not stop advertising on the site or on the internet. It will merely result in adverts being displayed that do not take your interests or preferences into account.
These cookies depend primarily on advertising networks. We cannot list them exhaustively:
Advertising targeting
The site may contain cookies issued by third parties (agencies and advertising tools) and may allow them, for the duration of that cookie's validity, to collect browsing data relating to devices connecting to our sites, and also to offer you advertising content likely to correspond to your previous browsing on the site.
Under no circumstances does this collection of data allow these providers to personally identify you. Your first name, last name, username, postal address, email address and password are not, in any case, disclosed to third parties without your prior and explicit consent.
Your choices regarding cookies
You have several options to manage cookies. Any settings you undertake may affect your web browsing and your access to certain services that require the use of cookies.
Choices offered by your web browser
You can customise your web browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) so that cookies are stored on your device or, conversely, are refused.
Refusing cookies
If you refuse the storage of cookies, certain features, such as identification/log-in to your personal area, customisation of your browsing (choice of preferred language, for example) will no longer be available.
The operating company declines all liability for consequences related to the degraded functioning of its services and features due to refusal of the cookie.
How to exercise your choices, depending on the browser you use?
For managing cookies and your choices, the configuration of each browser is different. It is described in your browser's help menu, which will tell you how to change your cookie preferences.
For Internet Explorer™:
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or
In Internet Explorer, click the Tools button, then Internet Options. Under the General tab, under Browsing history, click Settings. Click the View files button. Click the Name column header to sort all files alphabetically, then scroll through the list until you see files beginning with the prefix «Cookie» (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie(s) containing the operator company's name and delete them. Close the window containing the file list, then click OK twice to return to Internet Explorer.
For Safari™:
https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose the Edit menu > Preferences. Click Security. Click Show Cookies. Select the cookies containing the operator company's name and click Remove or Remove All. After deleting the cookies, click Done.
For Chrome™:
https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click More. Hover over More tools, then click Clear browsing data. In the “Clear browsing data” window, check the boxes Cookies and other site and plugin data and Cached images and files. Use the menu at the top to select the amount of data you want to delete. Select the Beginning of time to delete everything. Click Clear browsing data.
For Firefox™:
https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the browser's «Tools» tab then select the «Options» menu. In the window that appears, choose «Privacy» and click on «remove individual cookies». Locate the files that contain the name of the operating company. Select them and delete them.
For more information about cookies
The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Referral to the Consumer Ombudsman
In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer has the right to refer a complaint free of charge to the Tourism and Travel Ombudsman, whose contact details are currently as follows:
Médiateur Tourisme Voyage,
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris Cedex 17
Website design
Hotel website creation
Professional website creation
128, rue de la Boétie
75008 PARIS
Hotel and restaurant website creation | Hotel web design | France web design | WordPress maintenance | Business SEO
Hosting provider:
Infomaniak Network SA
Rue Eugène Marziano 25
1227 Les Acacias (GE)
Trade register of the Canton of Geneva
CH-660.0.059.996-1
IDE number
CHE-103.167.648
VAT number
CHE-103.167.648
